Catalog Search Results
Author
Language
English
Formats
Description
Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments. How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible? Holding the Calm shares the secrets that enable everyone to avoid, minimize,...
Author
Language
English
Formats
Description
Named as a Next Big Idea Club Must Read!
Is it possible to get along better? Yes, with 3 simple steps for conflict resolution!
Conflict is everywhere-in our homes, at work, on our social media feeds. But conflict isn't inherently bad... in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In “The Secret to Getting Along (And Why it's Easier Than You Think!)”, attorney...
Author
Publisher
Penguin Group
Pub. Date
2010
Language
English
Description
Describes eight simple keys to resolving conflict during and following a divorce, even if one spouse is unwilling to cooperate, explaining how to renegotiate a relationship with a former husband or wife, end unproductive arguments and behaviors, learn to forgive, take control, and deal with fear, anger, and grief.
Publisher
Kanopy Streaming
Pub. Date
2015.
Language
English
Description
Reggie's boyfriend dumps her just before the big dance. The boss won't let Sam off to attend a wedding. Mark argues to get the family car for a date. Using realistic vignettes, this program teaches an easy-to-apply procedure for settling disputes fairly and maintaining good relationships. The guide includes discussion starters plus directions for sociodramas and mindmapping.
Author
Publisher
Wiley
Pub. Date
2010.
Language
English
Description
Honor Your Anger is a clearly written, insightful look at a topic that concerns everyone. You can indeed learn to understand and manage your anger, and this book will show you how." --Robert Epstein, Ph.D., West Coast Editor, Psychology Today, Director Emeritus, Cambridge Center for Behavioral Studies, University Research Professor, California School of Professional Psychology "A critical first step for people who have trouble getting in touch with...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Program highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. In this entertaining presentation, he shares gems of wisdom from his nearly 20 years of hands-on dispute resolution. Pat describes common negotiation mistakes that unnecessarily complicate...
10) I am a tornado
Author
Publisher
Atheneum Books for Young Readers
Pub. Date
[2023]
Accelerated Reader
IL: LG - BL: 1.7 - AR Pts: 1
Language
English
Description
An angry, destructive tornado picks up an empathetic cow, and when Cow politely asks to be put down, the two enter a conversation that has some unforeseen results.
Author
Publisher
Berrett-Koehler Publishers
Pub. Date
2002.
Language
English
Description
Crafting agreements with others is a fundamental life skill. Unfortunately, we were never taught how to do it. The agreements most people make are incomplete and ineffective-they usually focus on protecting against what might go wrong instead of figuring out how to make things go right. The Book of Agreement offers a new approach. Stewart Levine demonstrates the superiority of "agreements for results" versus "agreements for protection" and outlines...
Author
Publisher
Eerdmans
Pub. Date
[2017]
Language
English
Description
"Disagreement is inevitable, particularly in our current context, marked by the close coexistence of conflicting values and perspectives in politics, religion, and ethics. How can we deal with disagreement ethically and constructively in our pluralistic world? In Disagreeing Virtuously Olli-Pekka Vainio presents a valuable interdisciplinary approach to that question, drawing on insights from intellectual history, the cognitive sciences, philosophy...
13) Crazymakers
Author
Publisher
Thomas Nelson
Pub. Date
[2003]
Language
English
Description
Living with insensitive, tactless, careless, inattentive, difficult, self-absorbed, neglectful, damaging, condemning, harsh, hard, treacherous, deceiving, prejudiced, and paralyzing people can make you crazy! Chances are, there's at least one person like that in your life right now-a person who is always right. Behavior ranges from indifference and unconcern to complete narcissism and destruction. Dr. Paul Meier and Dr. Robert Wise created this important...
Author
Publisher
Salubris Resources
Pub. Date
[2015]
Language
Español
Description
La crítica es un hecho de la vida. Por lo tanto, ¿cómo debería responder un cristiano? Cuando las palabras duelen: La sabia respuesta del líder ante la crítica de Warren Bullock proporciona un amplio abanico de respuestas bíblicas y llenas de gracia, desde pasar por alto la crítica hasta montar una defensa robusta, que le ayudarán a mantener su dignidad a la vez que refuerza su integridad personal. En Cuando las palabras duelen encontrará...
Author
Series
Publisher
HarperCollins Leadership
Pub. Date
[2020]
Language
English
Description
You play it cool, letting your team take half days on Friday and overlooking the occasional latecomer to the office. You stand up for your people and make sure they know you're there for them, but they still hate working for you. What gives? Well, you're clearly screwing something up, and it's time you find out what it is.
It's frustrating. You've put in the work and finally made it to the management team, and you haven't stopped there. You show up...
Author
Publisher
Sourcebooks
Pub. Date
[2008]
Language
English
Description
"Have you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels...
Author
Publisher
New Society Publishers
Pub. Date
[2018]
Language
English
Description
"Dives deep into the psychology of information and emotion in conflict situations... Highly recommended for facilitators and negotiators as well as mediators." -- Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict...
Author
Publisher
Houghton Mifflin Harcourt / Open Road Integrated Media
Pub. Date
[2014]
Language
English
Description
"An excellent workbook-like guide" to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you ( Booklist , starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies...
19) How to Have That Difficult Conversation: Gaining the Skills for Honest and Meaningful Communication
Author
Publisher
Zondervan
Pub. Date
[2015]
Language
English
Description
Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries,...
20) Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together
Author
Language
English
Formats
Description
"Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. It is becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing...
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request