The Mediator's Toolkit : Formulating and Asking Questions for Successful Outcomes
(eBook)
Author
Published
[Place of publication not identified] : New Society Publishers, [2018].
Physical Desc
1 online resource (259 pages)
Status
Description
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More Details
Format
eBook
Language
English
ISBN
9781550926903
UPC
9781550926903
Notes
Restrictions on Access
Access limited to subscribing institutions.
Description
"Dives deep into the psychology of information and emotion in conflict situations... Highly recommended for facilitators and negotiators as well as mediators." -- Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator's Toolkit employs the author's powerful "S Questions Model" to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains: The theory behind each question type, including exploration of relevant neuroscience and psychology The purpose of different types of questions How the questions work When to use different types of questions How to build and apply questions to mediation in a non-threatening way This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context."--,Provided by Freading.
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Citations
APA Citation, 7th Edition (style guide)
O'Sullivan, G. (2018). The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes . New Society Publishers.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)O'Sullivan, Gerry, 1953-. 2018. The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes. New Society Publishers.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)O'Sullivan, Gerry, 1953-. The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes New Society Publishers, 2018.
MLA Citation, 9th Edition (style guide)O'Sullivan, Gerry. The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes New Society Publishers, 2018.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
516614d4-8d73-fd05-4d16-5902198965ff-eng
Grouping Information
| Grouped Work ID | 516614d4-8d73-fd05-4d16-5902198965ff-eng |
|---|---|
| Full title | mediators toolkit formulating and asking questions for successful outcomes |
| Author | osullivan gerry |
| Grouping Category | book |
| Last Update | 2024-05-15 02:01:00AM |
| Last Indexed | 2024-06-22 02:59:16AM |
Book Cover Information
| Image Source | coce_google_books |
|---|---|
| First Loaded | Apr 17, 2024 |
| Last Used | Apr 17, 2024 |
Marc Record
| First Detected | Nov 01, 2021 02:37:21 PM |
|---|---|
| Last File Modification Time | Feb 02, 2023 10:14:44 PM |
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| 520 | |a "Dives deep into the psychology of information and emotion in conflict situations... Highly recommended for facilitators and negotiators as well as mediators." -- Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator's Toolkit employs the author's powerful "S Questions Model" to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains: The theory behind each question type, including exploration of relevant neuroscience and psychology The purpose of different types of questions How the questions work When to use different types of questions How to build and apply questions to mediation in a non-threatening way This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context."--|c Provided by Freading. | ||
| 588 | 0 | |a Publisher metadata. | |
| 650 | 0 | |a Mediation. | |
| 650 | 0 | |a Negotiation. | |
| 650 | 0 | |a Conflict management. | |
| 650 | 7 | |a LAW / Arbitration, Negotiation, Mediation.|2 bisacsh | |
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